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VIP Account Manager

VIP Account Manager in Malta

Job Description
The successful VIP Account Manager candidate will be tasked with assisting the VIP team fully. They will be an ambassador for the Tipbet brand and increase brand loyalty and revenues through planning and implementing long-term strategies. The VIP Account Manager will be actively identifying, recruiting, and retaining VIP customers on a daily basis.

Liaise closely with other departments to optimize communications with VIP players. Focusing on the reactivation of the high-value players and bring up the new ideas

Key Responsibilities
- Liaise closely with other departments to optimize communications with VIP players
- Target VIPs with personalized communication, offers, and treatment
- Keep up-to-date with the latest industry trends
- Set out plans of action to keep a high retention rate of VIPs
- Ensure that VIPs have a positive and memorable Tipbet experience

Required Skills
- Strong knowledge of iGaming, sportsbook, and casino
- Personable with an empathetic mentality, and able to keep customers onside
- Ability to work independently to deadlines
- Fluent in English; Turkish, German, Greek or Portuguese, Dutch would be a major advantage
- Analytical and cost-conscious

Our Benefits
- Working and living on the sunny island of Malta
- Dynamic and Fun events
- A competitive salary
- Fresh fruits
- Office in a central location
- Sales based bonus
- Loyalty bonus
- Monthly birthday celebration

Salary: Negotiable   

Platin Gaming Ltd

As a trendsetter and first-mover, Platin Gaming Ltd. is ideally positioned in the development of specialized software with a team of over 50 highly qualified technicians and developers, from all over the world. Platin Gaming Ltd. is internationally successful since its establishment in 1995.