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Danish Technical Support Advisor in Spain

  • Customer Service
  • Full time
  • Email

Are you looking for new challenges? Do you need to change?
This role would be suitable for those interested in new technologies and an international environment. If you speak a native level of Danish and you have a high level of English, you are the perfect fit!

We are looking for Danish Technical Support Advisors to work for A well known American corporation which provides hardware (smartphone and tablets)/ software product services.

As the Technical Support Advisor, you will be:
- Maintaining client relationships through product support over the phone
- Providing customers with quotes and product knowledge
- Handling effectively all incoming incidents
- Gathering information from customers troubleshoot technical issues

Conditions
- Full-time (39hrs/week) and long-term Contract

Salary
1) Fixed: 18.000 Euros gross year (base + language compensation)
2) Performance Bonus: 2.500 Euros gross/year

- Shifts: Monday-Sunday from 09:00 to 20:00 (rotative)
- Location: Barcelona Center

Benefits
- Relocation Package provided
- Possibility to grow within the company

Requirements
- Danish native level speaker with fluent English
- Great teammate
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem-solving ability desired
- Ability to operate in high-pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skills.

Salary: 18.000 EUR/year   



Circara

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