Technical Customer Care Advisor
Are you interested in new technologies? Do you like helping others with their technical issues? Would you like to work in a stable and multicultural environment? Then you might be the perfect for us!
We are currently looking for a Technical Customer Care Advisor for one of our clients, leading company in printing technology.
What you would do
- First Level technical support of the following products: printer, scanner, digital camera, data- and video-projectors among others, for consumers and business customers
- Presales support and provide accurate information about the products
- Reseller support
- Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base
What we are offering
- 15.938,37 Euros gross/year + bonus (up to 1.680 euros) gross/year.
- Full time shift: 39 hrs/week, Monday to Friday 9:00-18:00
- Real possibility to grow within the company
- International working environment
- The work is located in Barcelona Center
What we are looking for
- High/native level of Swedish and Finnish
- Fluent English
- Knowledge of operating systems (Windows, Macintosh OS), networks and hardware components
- Preferentially technical background or technical formation and experience in troubleshooting
- Interest to learn and apply new technologies
- Ability to operate in high pressure situations